Question 1

Are you a furniture retailer, or the actual manufacturer?

Accepted Answer

We are the manufacturer. Livom Interio designs and builds every piece in-house, so there's no third-party markup between production and your home, which is how we keep whole-home pricing transparent.

Question 2

How does furnishing my entire home actually work?

Accepted Answer

Choose a package for a single room, or tell us about your whole home, including number of rooms, style, and budget, through our project form. Our design team puts together a complete plan for your space, and you approve it before anything is delivered.

Question 3

How much does it cost to furnish an entire home?

Accepted Answer

It depends on your home size, room count, and finish level. Use our cost calculator for an instant estimate, or share your rooms and budget with our team for an exact custom quote. There is no obligation to purchase.

Question 4

Do you deliver nationwide, and how long does it take?

Accepted Answer

Yes, we deliver across the United States. Delivery timelines depend on your location and package size, typically 8 to 10 weeks from order confirmation. You will get an estimated delivery window before you complete your purchase.

Question 5

Can I customize a package, or do I have to buy it exactly as shown?

Accepted Answer

Every package is a starting point. You can adjust colors, materials, and swap individual pieces to fit your space and taste. The listed package shows you what's included by default.

Question 6

What if I only want to furnish one or two rooms, not the whole home?

Accepted Answer

That's completely fine. Our packages are available by individual room, including Living Room, Bedroom, Dining, and more, so you can furnish as much or as little as you need, and add rooms later.

Question 7

Is financing available?

Accepted Answer

Yes, we offer flexible payment plans so you can furnish your home without paying the full amount upfront. [Confirm financing partner and terms here.]

Question 8

What happens if something arrives damaged, or I want to return a piece?

Accepted Answer

If your item arrives damaged or there’s an issue with your order, please contact us within 7 calendar days of delivery. For details about exchanges, eligibility, and exclusions, please refer to our Exchange Policy.

Question 9

Do I need to know exactly what I want before I start?

Accepted Answer

No. If you're not sure where to start, our design team can build a free mood board around your space and style, or walk you through options during a paid design consultation. [Confirm fee and whether it is credited toward a purchase.]

Question 10

Is my payment information secure?

Accepted Answer

Yes. All payments are processed through encrypted, secure payment providers. We never store your full payment details directly.

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